Important Information for Our U.S. Customers

New Import Requirements & How Firepaw Supports You

At Firepaw, transparency, support, and customer care are core values. Due to recent changes in U.S. import regulations, we want to ensure all our American customers understand the process before ordering and feel fully supported throughout the experience.

New Import Tariffs Introduced in the United States

The new U.S. administration has implemented additional import tariffs on various categories of goods entering the country. These charges are mandated by U.S. Customs and Border Protection and are not determined by Firepaw or FedEx.

While tariff amounts may vary depending on customs assessment, all international shipments entering the U.S. are now subject to these import fees.

We Prepare Your Documents to Reduce Your Costs

To support our customers during these regulatory changes, we take a proactive approach:

We prepare all export documents in a way that ensures you are charged the minimum amount legally possible.

This includes:

• optimized product classification

• accurate and compliant descriptions

• properly adjusted customs values where legally allowed

Our goal is to help every U.S. customer minimize the required import cost without violating any regulations.

A Smooth, Stress-Free Customs Process

You won’t need to do anything extra.
To keep your experience simple:

• FedEx handles the full customs clearance on your behalf

• No need to contact or hire a customs broker

• After your shipment arrives in the U.S., FedEx will send you an invoice for the required import fees

Everything is automatic and hassle-free.

Import Fees Are Often Tax-Deductible

For many customers — trainers, dog professionals, rehabilitation centers, businesses, and organizations — these import fees are typically tax-deductible expenses.
Your accountant can confirm which deductions apply to you.

Firepaw Quality: Stronger Value Than Ever

Even with new government tariffs, Firepaw remains the global leader in dog fitness equipment. Our treadmills are trusted by professionals, universities, military and police units, veterinary experts, and working-dog communities around the world.

Our Unique Joint Protection System: A Major Advantage

Firepaw treadmills feature a proprietary Joint Protection System, engineered to:

• reduce strain

• prevent micro-trauma

• protect joints, ligaments, and tendons

This system is especially beneficial for:

• older dogs

• medium and large breeds

• dogs recovering from injuries

• working, athletic, and high-performance dogs

This technology is exclusive to Firepaw and one of the key reasons our equipment stands far above alternatives on the market.

A Serious Gesture From Firepaw: Extended Warranty + Special Gift

To show appreciation for our U.S. customers during this time of new import requirements, every U.S. order includes:

✔ A special complimentary gift

✔ An extended warranty at no additional cost

This extended warranty is a significant value, not a symbolic gesture.
It reflects our strong confidence in the durability and performance of Firepaw products and ensures long-term peace of mind for our customers.

We Are Always Here to Assist

If you have any questions about customs, shipping, or your upcoming Firepaw equipment, our team is ready to help at any moment.

Thank you for choosing Firepaw — the global standard in dog fitness equipment.
We truly appreciate your trust and remain dedicated to supporting your dog’s performance, health, and happiness for many years ahead.